Key Changes in ISO 9001:2015

ETQ. The standard that focuses on quality management is ISO 9001. It is not a rulebook; it is a framework for building an organization that creates processes that result in dependable, repeatable quality as well as a mechanism for continuous improvement. That is one of the main messages included in the 2015 changes: Previously, many organizations “taught to the test,” so to speak. Their efforts were focused on passing audits rather than on delivering true quality. The 2015 changes emphasize that the purpose of the program is to help organizations create processes that are focused on delivering value to customers by developing sustainable quality management process, not simply passing audits. This white paper will cover the changes made in 2015 and describe how technology can make it easier to meet ISO 9001:2015 standards.